0ktk's Privacy Policy
How your personal information is collected, used, and kept secure — transparency and trust guaranteed on the 0ktk platform.
Privacy Policy Summary
This Privacy Policy ("Policy") applies to all users of the 0ktk platform. 0ktk is a safe and reliable online gaming platform in Bangladesh that ensures SSL encryption and fair play. This Policy describes what information we collect, why we collect it, how we use it, who we share it with, and how you can maintain control over your own information.
By using the 0ktk platform, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using the platform.
Section 1: Information Collection
What Information We Collect
When you register and use the 0ktk platform, we collect the following categories of information:
- Identity information: Full name, date of birth, national ID or passport number (for age verification purposes).
- Contact information: Email address, mobile number.
- Financial information: Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer — not the full account number, only the portion needed to identify the transaction.
- Technical information: IP address, device type, browser version, session tokens, and cookies.
- Usage information: Time spent on each page, games played, betting history, deposit and withdrawal logs.
We collect only the information necessary to provide our services, ensure security, and meet legal obligations.
Section 2: Information Use
How Information Is Used
The information collected is used for the following purposes:
- To create, verify, and manage accounts.
- To process deposits, withdrawals, and other financial transactions.
- To verify age and prevent those under 21 from using the platform.
- To prevent fraud, ensure cybersecurity, and detect suspicious activity.
- To provide customer support — via our 24/7 live chat and email at [email protected].
- To improve platform quality and diagnose technical issues.
- To enforce responsible gaming policies and meet relevant legal obligations.
Marketing Communications
If you give your explicit consent, we may send you emails or mobile notifications about 0ktk promotions, bonus offers, and new features. You can withdraw this consent at any time through your account settings or by contacting our support team.
Section 3: Information Sharing
Who We Share Information With
0ktk never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment processors: Only the information essential to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
- Technology partners: Trusted providers of hosting, database management, and security services, who are bound by strict confidentiality agreements.
- Game providers: Licensed game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may receive limited session data for technical reasons.
- Legal requirements: When complying with a valid order from a competent court or regulatory authority.
Section 4: Cookie Policy
Cookies and Similar Technologies
The 0ktk platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the platform remember your preferences and improve your experience.
- Essential cookies: To maintain login sessions and ensure security and fraud prevention — the platform cannot function properly without these.
- Functional cookies: To remember your preferred language and settings.
- Analytical cookies: To understand platform usage patterns so we can improve the quality of our services.
You can control or refuse cookies by changing your browser settings, though this may limit some platform functionality.
Section 5: Data Security
How We Keep Your Information Secure
0ktk follows industry-standard security practices to protect user information:
- SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
- Encrypted storage: Sensitive data is stored in encrypted form in our databases.
- Access controls: Only authorized personnel can access the information they need.
- Regular security audits: To identify and address potential vulnerabilities.
- Two-factor authentication: To prevent unauthorized access to accounts.
However, no method of data transmission or storage over the internet is 100% secure. Even with maximum precautions, no service provider can guarantee perfect security.
Response to Security Breaches
If a data breach occurs that affects your personal information, we will notify you as soon as possible and take appropriate steps to address the situation. In such cases, please contact us at [email protected].
Section 6: Data Retention
How Long We Keep Information
0ktk retains user information according to the following policy:
- All information is retained while your account is active.
- Financial transaction records are kept for as long as required by legal and regulatory obligations, even after an account is closed.
- Information used for marketing communications is deleted as soon as you withdraw your consent.
- Technical logs and analytical data are generally deleted automatically after a set period.
After the applicable retention period, data is securely deleted or anonymized so that you can no longer be identified.
Section 7: Your Rights
Your Rights Over Your Information
Every user of the 0ktk platform has the following rights over their information:
- Right to know: You may request to know what information we hold about you.
- Right to correction: You may request correction of inaccurate or outdated information.
- Right to deletion: In certain circumstances, you may request deletion of your personal information (where no legal obligation requires us to retain it).
- Right to restrict processing: You may request that we limit the use of your information for specific purposes.
- Right to withdraw consent: You may withdraw consent at any time for marketing communications or optional data processing.
To exercise these rights, email us at [email protected] or contact us via our 24/7 live chat. We provide support in both Bengali and English.
Section 8: Protection of Minors
Information of Those Under 21
The 0ktk platform is for users aged 21 and above only. We do not knowingly collect personal information from anyone under 21. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.
If you believe a minor has registered on the platform, please let us know at [email protected].
Section 9: Policy Changes
Privacy Policy Updates
0ktk reserves the right to update this Privacy Policy from time to time. Before each significant change, we will post a clear notice on the platform. You may also be notified by email.
Continuing to use the platform after any changes indicates that you have accepted the updated Policy. We recommend reviewing this page regularly.
Relationship with Other Policies
This Privacy Policy complements 0ktk's Terms and Conditions and Responsible Gaming policy. In the event of any conflict, the provisions of this Privacy Policy will take precedence.
Section 10: Contact
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 in both Bengali and English.
We take all privacy-related requests seriously and respond with appropriate action.
Your information at 0ktk is completely secure
Join today on a platform with SSL encryption and guaranteed fair play.